Can you tell me more about your baby equipment?
We strive to provide families an enjoyable and safe experience away from their homes. Most of our baby products are certified by the Juvenile Products Manufactures Association (JPMA) and we subscribe to the US Consumers Product Safety Commission to get immediate email notification if any product is recalled. We are constantly checking out the newest gear and reading reviews of all the must haves, plus listening to our customers when they request additional items not found in our inventory. All items are meticulously cleaned and in new or excellent condition so you can feel assured your family is getting the best.
How does delivery & pick up work?
Delivery & pick up is included with all items. When renting baby equipment, we will contact you one day in advance to schedule your delivery and a pick up time will be confirmed a day before your departure. Please wipe all equipment free of crumbs and sticky messes.
Linen and beach gear rentals will be delivered prior to your arrival at your rental property and left in a secure, dry location. When leaving, all linens are to be placed back into provided laundry bags and be ready outside for pick up by 10am unless other arrangments have already been made.
When should I order?
Order as far in advance as possible. We do not charge a deposit or charge your order early to your credit card unless you are paying with Pay Pal. Generally we sell out of the most popular items up to four weeks in advance. Website orders must be placed one week in advance for summer orders. Orders placed less than a week ahead are subject to cancellation.
What if we have a change in plans or what we need?
As parents ourselves we know that last minute fevers may mean no travel for infants. Please let Away Wee Go, LLC know ASAP when your plans change as we frequently have waiting lists in the summer for popular equipment. We try to be as understanding and flexible as possible, plus we will not charge your credit card until the day of delivery (except PayPal which is an instant pay). Order changes need to be made by telephone or email.
